
Public Services Redesign
The real problem was a trust gap between physical and digital service, not digital literacy.
UX & UI designer | Accessibility | Research
A small set of projects where accessibility, research, and craft had to meet.

The real problem was a trust gap between physical and digital service, not digital literacy.

A rebrand built entirely around the one person who makes everything by hand.

Giving a flooring manufacturer a digital presence that finally matches its craft.
A new identity and site structure built around how people actually want to help.